Scams and Fraud Awareness

At Britam, we take a zero-tolerance approach to fraud and deception. We are committed to protecting our clients and potential employees from all forms of fraudulent activities as described below.

Fictitious Insurance Claims

Fictitious insurance claims occur when a policyholder submits a claim to their insurance company for an event or loss that did not occur. This type of fraud can be committed with any type of insurance, including home/domestic, industrial, motor, or medical insurance.

Policyholders who commit false insurance claims can face legal and financial consequences, including criminal charges, fines, and a loss of insurance coverage. It is important for policyholders to be honest and accurate when submitting insurance claims to avoid committing fraud and facing these serious consequences.

Get In touchReport a Fraud Incident

If you wish to report via call, the Toll free whistleblowing facility contacts are set out below:

Country Reporting Contacts
Kenya 0800 724 966
Uganda 0800 724 966
Tanzania 0800 724 966
Mozambique 0800 724 966
Malawi 0800 724 966

Alternatively, you can reach out through our Whatsapp number which is available for all countries.

Frequently Asked Questions

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